Using Basefund
Help for the people who use Basefund every day. What your browser and network need to allow, how our email reaches you, and how a shared mailbox signs in.
Looking to sign in? The Basefund application lives at app.basefund.com. These pages are help articles about using it.
Go to app.basefund.comGuides
Written for you, with a section in each one your IT team can act on.
Basefund in your browser
Why you keep being asked to sign in, and what to allow so you stop. The full host and cookie list for IT is at the end.
Read the guide Notification emailsEmail from Basefund
What to do when a sign-in code is slow, and how to sign in without waiting on email at all.
Read the guide Shared mailboxesShared mailbox sign-in
If your team shares one mailbox, here is how signing in works now. What you receive does not change.
Read the guideNeed something else?
Email support@basefund.com and tell us what you are seeing. If your IT team is already involved, copy them in. Each guide above has a section written for them.